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Friday, May 24, 2013
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Comments
This is a good question... by: Anshel Sag on 7/8/2009
But if you think corsair is asleep at the wheel take a read at OCZ's response.
Quality testing methodology by: Anonymous on 7/8/2009
I think it's extremely interesting that Corsair's current quality testing practices weren't capable of reproducing such failures.. Where have we ended up when an XS user can provoke the error by running MemTest all night? Has Corsair simply been sleeping the day away and cut down on quality?

I do not know. Someone tell me :) Nonetheless, of course it's doing the right thing by assuming responsibility. But from a crisis communication perspective, I think it should have offered unfortunate users a complete refund through direct conversation with Corsair Tech Support.
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