Within the last few hours, Corsair reps have made announcements around various overclocker forums, most notably on the Corsair forums and the EVGA forums. These reps have come out with the following statement, this one being poached off of the EVGA forums. This comes after many people complaining about having problems with their high-end, premium memory having high rates of failure.
"Corsair Dominator GT Elpida Hyper Announcement
We have seen a number of reports across various forums about failures of modules (from Corsair as well as from other memory manufacturers) built with Elpida "Hyper" RAMs. Through lab testing, we have now been able to reproduce similar failures. We are continuing to test to determine the cause ofthese failures. Note that although a relatively small percentage of "Hyper" ICs appear to be affected, the rate of failure is not acceptable to Corsair or to our customers.
Due to these failures, we will no longer sell Hyper-based modules until the issue can be resolved. We have also have asked our retailers to return any modules they currently have on their shelves. Products impacted include TW3X4G1600C6GTF, TR3X6G1866C7GTF, TR3X6G2000C8GTF, TR3X3G2000C7GTF, and TR3X6G2000C7GTF. We are working on enhancing our manufacturing and testing process to be able to offer these parts again as soon as possible.
We continue to stand behind these modules 100% with our standard warranty,which can be found at http://www.corsair.com/warranty/default.aspx."
There you have it, plain and simple. A lot of people have been complaining about these modules failing. You can even check out the thread on XtremeSystems with an Elpida Hyper Graveyard. It looks like the manufacturers, most notably corsair, are taking responsibility for the issues that have arisen with the specific type of memory ICs used in their popular Dominator GT series.
Kingston has also been using these in their high performance memory as well and states that customers who experience problems with the memory that may be related to this situation should contact Kingston's technical support for any help.
In addition, it appears that OCZ was also using these ICs in their memory and they have also come out with an official statement today(a day after corsair's announcement).
"In regards to the potential issues relating to Elpida Hyper IC’s, OCZ has not yet seen extended failures in the field, and the Elipda Hyper IC’s we have used came from earlier batches so we do not yet know if this is the reason why we are not seeing field issues but as a proactive measure based on the latest information from media reviewers like AnandTech we have officially held the use of any Elpida Hyper IC’s at this time. Any customers that are seeing issues are encouraged to contact us and we will absolutely take care of all customers that with a no questions asked refund or exchange for another OCZ product of equal value, whichever the customer prefers. We want to make sure that our customers have peace of mind and the confidence that we will take care of any and all issues related to modules that utilize Elpida Hyper chips.
If you have any questions about this, feel free to post up in the OCZ Forum SSD forum."
