Today we would like to address an issue that many users experience when switching between AMD drivers or switching away from AMD graphics. Unlike NVIDIA, AMD does not provide a clean installation option. These leftover AMD driver remnants can often cause issues when installing new drivers or trying to roll back to older ones.
A method that is often recommended in various online forums is to use the program Driver Sweeper. However, the primary site which hosted Driver Sweeper, Guru3D, has ceased to host it. It has been speculated that the reason for this is that the newer versions of Driver Sweeper contain adware, since Phyxion (the makers of Driver Sweeper), no longer provide a stand-alone version.
Regardless, there is a better way than using Driver Sweeper, which gives the user complete control over the uninstallation process. This method is covered below:WARNING: Do not use this method if you have an AMD processor/chipset. This guide is only for users who have Intel processors and AMD graphics. Using this method on an AMD chipset will cause vital chipset drivers to be deleted and create system instability.
(Any time “AMD/ATI” is mentioned in this article, it refers to all files and folders containing the words “AMD” or “ATI”)
1. Go to Control Panel, and click on "Uninstall a Program"
2. Click on "AMD Catalyst Install Manager"
3. Click on "Express Uninstall" in the AMD Catalyst Install Manager and go through the uninstallation process, then reboot the computer.
4. Click on the Start Menu, type “Show hidden files and folders” into the search box, then press ‘Enter’.
5. Make sure you are on the “View” tab. In the “Advanced Settings” box, scroll up to “Files and Folders”, and then the subfolder “Hidden files and folders”. Click on “Show hidden files, folders, and drives”.
Keep in mind, in steps 7-11, there may not always be an AMD or ATI folder in the directories mentioned, but these are all the possible destinations for AMD and ATI files/folders to be found.
6. Navigate to C:\ on your computer and delete any folders labeled "AMD" or "ATI".
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